Privacy Policy for Refurbished Laptop Buyers

Your privacy is important to us. This Privacy Policy explains how EzyRefurb collects, uses, and protects your personal information when you browse our website or purchase a product from us. By using www.ezyrefurb.com, you agree to the terms mentioned below.

1. Information We Collect

We collect only the information needed to deliver smooth service and support.

a) Personal Details

  • Your name
  • Mobile number
  • Email address
  • Billing and delivery address

b) Payment Information

  • UPI / Card / Net Banking details are handled securely by trusted payment gateways.
  • We do not store your complete payment details.

c) Technical Information

  • IP address
  • Device type
  • Browser details
  • Pages viewed on our website
  • Cookies data

This helps us improve website performance and user experience.

2. How Your Information Is Used

We use your information for:

  • Processing and delivering orders
  • Providing order updates and tracking details
  • Improving customer service and support
  • Enhancing website performance
  • Sending offers or updates (only if you choose to receive them)
  • Preventing fraud or unauthorised activity

Your information is never sold or misused.

3. Sharing of Information

We share information only with trusted partners who help us operate smoothly:

✔ Courier Partners

To deliver your product safely.

✔ Payment Gateways

For secure transaction processing.

✔ Service Technicians

If your device requires repair or warranty assistance.

We do not share your data for advertising or marketing by third parties.

4. How We Protect Your Data

We follow strong security practices to safeguard your information:

  • SSL-encrypted website
  • Secure payment processing
  • Controlled internal access
  • Regular monitoring

While no online platform is 100% secure, we take all reasonable steps to protect your information.

5. Cookies & Tracking

Cookies help us:

  • Remember your preferences
  • Load pages faster
  • Show relevant products
  • Improve browsing experience

You can disable cookies anytime in your browser settings.

6. Your Rights

You have full control over your data. You may:

  • Request a copy of your personal data
  • Update or correct your information
  • Ask us to delete your data
  • Unsubscribe from promotional messages

Just email us at [email protected] for any request.

7. External Links

Our website may contain links to external sites.
 We are not responsible for the privacy or security practices of those websites.

8. Children’s Privacy

We do not knowingly collect information from persons below 18 years of age.

9. Updates to This Policy

We may revise this Privacy Policy occasionally. Updates will always be posted on this page with the latest date.

10. Contact Us

If you have any concerns about your privacy or data:

EzyRefurb – Customer Support
 📞 +91 9711308420
 📩 [email protected]
 🌐 www.ezyrefurb.com
 🕒 Mon–Sat | 9.30 AM – 5.30 PM